Payment Policy

Payment

Last updated: September 11, 2026

Every page of maisonpalatial.com, and every form on it, is served over an encrypted (SSL) connection, so the details you type — including card numbers — are scrambled in transit.

Methods

Payments are processed by Shopify Payments. We accept Visa, Mastercard, UnionPay, Shop Pay, Apple Pay and Google Pay; the options open to you in your country appear at checkout once you have entered your delivery address.

What the maison sees

Your full card number never reaches us. After a purchase we hold your billing and delivery details, the order itself, and the last four digits of the card — nothing more.

Security standard

Shopify Payments is certified to PCI DSS Level 1, the highest tier of the Payment Card Industry Data Security Standard. Maison Palatial neither receives nor stores complete card data.

Authorisation

Placing an order authorises the maison to charge the payment method you chose for the order total shown at checkout. Delivery is free, and no taxes, duties or other charges are collected at checkout or on delivery.

Confirmation

A confirmation email follows a successful payment, sent to the address given at checkout, with a summary of the pieces, the amount paid and the delivery address.

Changes to this page

The maison may revise this page; the current version is always the one published here, and the revision date is updated with each change.

Contact

Green Little Planet Limited (Maison Palatial) 

contact@maisonpalatial.com

+852 7075 8013 

151 Hollywood Road, 13/F, Emperor Hollywood Centre, Hong Kong, 000000, Hong Kong

 Monday to Friday, 9 am–6 pm Hong Kong time (GMT+8)